Coordination infrastructure for community mental health

Give every care team the context for the next step.

Lilypad helps CMH teams turn conversations, referrals, and handoffs into reviewed, permissioned information that reaches the right staff—without asking people to repeat their story.

Explore a Lilypad pilot

See Lilypad in motion

See how one conversation becomes the next clear step.

Lilypad structures what matters for staff review, then carries confirmed information into Jordan’s record so the next person knows what happened, where care stands, and what needs attention.

  1. Capture

    Turn conversations into reviewed context

    Whether context begins during an appointment or arrives through the intake line, Lilypad structures what matters for staff to review. Nothing becomes part of the record until someone confirms it.

  2. Continue

    Give the next person what they need

    The confirmed context becomes available in Jordan’s record, helping the next person understand what happened, where care stands, and what should happen next—without starting over.

  3. Extensions

    Bring reviewed information into more workflows

    SMS forms, voicemail summaries, and staff-governed automations help relevant context reach the next step without automatically sending, filing, or changing anything.

Built for coordinated care

Keep referrals and handoffs from becoming dead ends.

Care crosses appointments, roles, teams, and organizations. Lilypad helps the right information reach the right team while each organization keeps control of its workspace, permissions, and records.

  • Each organization keeps control

    Teams coordinate care in their own Lilypad workspace, with responsibilities, permissions, and records intact.

  • Give the next team what it needs

    When care crosses a boundary, carry only the permissioned, purpose-limited information the next team needs.

Our belief

Care is continuity.

The next person providing care should not have to start from zero.

Lilypad grew from one family’s experience of community mental health care—and from seeing what sustained support can make possible.

Read our story

Pilot Lilypad

Start with one workflow where information gets lost.

We’ll map how information moves through an intake, referral, or care transition, identify where staff must reconstruct the story, and design a focused pilot with the people responsible for that work.

Explore a Lilypad pilot

We’ll reply to arrange the walkthrough.