Behavioral health care, connected

Care is a community.

Lilypad helps behavioral-health teams move people from referral through intake and into care—keeping responsibility, outreach, and follow-up connected.

Walk us through a care handoff

Our approach

Care changes. The pathway should change with it.

Keep the current truth

See what is known, where it came from, and what still needs confirmation.

Make responsibility visible

Show what needs to happen next, who owns it, and where coordination has stalled.

Connect teams without flattening trust

Carry the necessary context across programs and partners while respecting consent, roles, and purpose.

Let automation carry work—not authority

Teams define what Lilypad may do and where human review is required.

See Lilypad in motion

Follow one person from referral through entry into care.

See intake, outreach, responsibility, attendance, and next steps remain connected throughout the journey.

  1. Pathways

    Understand where care stands

    Keep the current step and next destination visible across the journey.

    A frog follows connected lily pads and a colored current toward an illuminated next step.

  2. Intake

    Bring necessary context into care

    Turn forms, documents, referrals, and connected systems into an evidence-linked intake draft—ready for staff to confirm.

    Documents and connected sources become an evidence-linked bundle that a frog carries onto a staff review pad.

  3. Conversations

    Meet every interaction with context

    Carry the relevant shared context into each conversation and coordinate what happens next.

    Two frogs coordinate across overlapping ripples around a shared context bundle.

  4. Automations

    Keep permitted follow-up moving

    Let routine work advance while people retain authority over consequential actions.

    Colored work tokens travel along a current while a frog guards the final confirmation gate.

Platform direction

Connect the places care happens.

Lilypad is being built to:

  • Bring referrals in

    Connect with external referral networks and existing systems so incoming referrals become coordinated work.

  • Coordinate the journey

    Manage intake, outreach, responsibility, attendance, and next steps inside each organization’s Lilypad workspace.

  • Support trusted handoffs

    When care crosses organizational boundaries, send permissioned, purpose-limited context to another Lilypad workspace—without exposing the entire clinical record.

Guiding principle

Medicine matters. So does the community that helps someone receive it.

Shape the pathway with us

Show us where care gets lost.

Lilypad is being shaped with community mental health organizations, behavioral health programs, and health systems. Walk us through how referrals become care today—the systems involved, where responsibility changes hands, and where people are most likely to lose the thread.

Walk us through a care handoff